Skip Navigation, or press ALT and K together and then press enter.Welcome to the OMC website. This site has been developed for both the visually impaired and non visually impaired. If you would like to use the visually impaired version of this site please go to, or press ALT and I together and then press enter



Quality Customer Service



Customer Charter


The Department of Children and Youth Affairs is fully committed to delivering quality of service and equality of treatment to all our customers.

Our Customer Service Action Plan 2015–2017 and the associated Customer Charter affirms our commitment to the delivery of high quality services to all our customers. Our Customer Charter outlines the standards of service that customers can expect to receive when they interact with us. The Action Plan sets out how we will implement the Charter commitments and review and report on our performance in this regard.

Department of Children and Youth Affairs Customer Service Action Plan & Charter 2015-2017 



Customer Services Survey


We welcome your views on our services.

Department of Children and Youth Affairs Quality Customer Services Survey

follow us on twitter skills to work Supporting SMEs Be Winter Ready The Better Start Access and Inclusion Model (AIM) is a model of supports designed to ensure that children with disabilities can access the Early Childhood Care and Education (ECCE) programme