Quality Customer Service
The Department of Children and Youth Affairs is fully committed to delivering quality of service and equality of treatment to all our customers.
Our Customer Service Action Plan 2015–2017 and the associated Customer Charter affirms our commitment to the delivery of high quality services to all our customers. Our Customer Charter outlines the standards of service that customers can expect to receive when they interact with us. The Action Plan sets out how we will implement the Charter commitments and review and report on our performance in this regard.
Customer Services Survey
We welcome your views on our services.